FAQ

How can I order a TICK TACK taxi?

Order options:

  • mobile or web apps
  • by phone at 14 222 or +420 721 300 300
  • web form

How much would it cost to travel from …... to …... within Prague?

You can easily find the price in a mobile or web app, where you enter the place of arrival and the destination of the trip and then calculate the approximate price of the trip.

If I lose my receipt, can I get a copy?

Unfortunately, due to technical reasons we are not able to issue a copy of the receipt.

What does waiting time mean?

A taximeter, a certified official measuring instrument sealed by the Czech Metrology Institute, charges waiting time even in the course of the journey, e.g. when stopping at traffic lights or when driving less than about 12 km/hour. At that moment mileage is not charged but waiting time fare applies. This is a general feature of a taximeter and so waiting time influences the final price depending e.g. on how heavy the traffic is during the journey.